One gift card, four decisions
Set any amount between €30 and €2,000 with the slider.
You choose
The amount, the motif, and whether the voucher comes as an e-mail or as a printed card.
We get it ready
The e-mail goes out immediately. We fold the printed card and put it in its envelope by hand.
Someone picks something out
The voucher can be redeemed more than once; any remaining balance stays on it.
Shipping
Sending the gift card
By e-mail, the gift card comes without shipping. We send the printed card as a letter: free of postage within Germany, and abroad at Deutsche Post letter rates – either without tracking or as registered mail with tracking. You make your choice at checkout.
Careful and individual packaging of every order
Every item is packed by us individually and securely, with the greatest care. We use only high-quality, sturdy and decorative packaging materials that offer the best possible protection in transit.
Your order therefore not only reaches you safely, but is already a pleasure to unwrap.
Exchange or return – simple and straightforward
Your satisfaction comes first with us. That is why you have thirty days to return an item – more than twice as long as the law requires.
Returns are free of charge for you, worldwide. For orders within Germany, a returns label is already enclosed.
On request, we also exchange unworn, unused new goods.
Fast shipping
Orders received by 12 noon on a working day are dispatched the same day, all others on the next working day. Delivery times follow the usual DHL delivery times.
Express shipping is available to all countries, for the surcharge charged by DHL.
Is this a gift? No problem!
Would you like to send your order straight on as a gift? We are happy to wrap your item to a particularly high standard, individually, as a gift.
On request we enclose a personal message and surprise the recipient with a small handmade gift from our own workshop.
Your order then becomes a very special gift – one that comes from the heart, supports a good cause and stays in the memory for a long time.
Convenient, prompt refunds
Once we have received your return, the purchase price is refunded within two working days to the payment method originally used.
Shopping without risk
Sit back and relax – we take care of the rest
From secure ordering to swift delivery, we make sure your shopping experience is free of worry, so you can concentrate on enjoying your new product.
Your satisfaction is our first priority. That is why we offer you first-class service, maximum security and a shopping experience you can trust.
✔ Free shipping on all orders
✔ Insured shipping with tracking for reliable and secure delivery
✔ Thirty-day right of return – returns are free of charge worldwide; for orders within Germany, a returns label is already enclosed.
✔ Prompt refund of the purchase price within 2 working days to your original payment method
✔ Secure payment methods for protected shopping
✔ Transparent prices with no hidden fees or additional costs
✔ Personal customer service, ready to help you with any questions or concerns
✔ The highest quality standards across all our products
